Shipping policy

Shipping Policy

Thank you for shopping with us. Because many of our products are custom-made, please review our shipping and processing times below.

All orders are processed within 3–5 business days.

Processing time is the time it takes for us to prepare, create, and package your order before it is shipped.

Custom or personalized items may require additional preparation time depending on the design and order volume.

Orders are not processed on weekends or holidays.

Once your order has been processed and shipped, delivery typically takes 3–7 business days depending on your location and the shipping carrier.

Shipping times are estimates and may vary due to carrier delays, weather, holidays, or other factors outside of our control.

Once your order ships, you will receive a tracking number via email so you can monitor your package.

Please allow 24–48 hours for tracking updates to appear in the carrier’s system.

Customers are responsible for entering the correct shipping address at checkout.

We are not responsible for orders shipped to an incorrect address provided by the customer.

If you notice an error in your shipping address, please contact us immediately at:

Address changes cannot be guaranteed once an order has been processed or shipped.

Once a package has been shipped and marked as delivered by the carrier, we are not responsible for lost, stolen, or missing packages.

If your tracking shows that your package was delivered but you cannot locate it, please contact the shipping carrier directly to file a claim.

We are not responsible for shipping delays caused by:

• Carrier delays
• Weather conditions
• Holidays
• Incorrect shipping addresses
• Other circumstances outside of our control

If you have any shipping questions, please contact us at: